FAQs

 

What types of 3D printing supplies do you offer?

At 3D Print Emporium, we provide a diverse range of high-quality 3D printing supplies. Our inventory includes essential components such as pneumatic fittings, as well as innovative materials like glow-in-the-dark PLA filament. Each product is meticulously curated to enhance your 3D printing experience.

How can I ensure the quality of your products?

We prioritize quality in our offerings. Each product undergoes rigorous testing and evaluation to meet industry standards. Our materials are sourced from reputable manufacturers, ensuring that you receive reliable and durable supplies for your 3D printing projects.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will also need the receipt or proof of purchase. For more details, please refer to our return policy section.

Do you offer international shipping?

Yes, we offer international shipping to various countries. Shipping costs and delivery times may vary based on your location. During the checkout process, you will be able to view the shipping options available for your area.

How can I contact customer support?

You can reach our customer support team via email at kelciepeoples@gmail.com. We are committed to addressing your inquiries and concerns promptly and professionally.

What should I do if my item is damaged upon arrival?

If you receive a damaged or defective item, please inspect your order immediately and contact us at kelciepeoples@gmail.com. We will evaluate the issue and work to resolve it efficiently.

Are there any items that cannot be returned?

Yes, certain items are non-returnable, including perishable goods, custom products, personal care goods, hazardous materials, and sale items. If you have questions about a specific item, please contact us for clarification.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.